Support

Certification and Training

Training and consulting services will be tailored to meet the needs of any organization, and streamline the learning process quickly and efficiently eliminating the frustrating trial and error that often accompanies development or deployment of enterprise software. NeuroKernel Research will give three types of training: online, off-site and on-site training. Online training lets customers learn on their own time. Companies benefit from this method since it is less expensive than on- or off-site training, and the control (responsibility) is placed in the hands of the employee. When off-site training is preferred, employees would be sent off-site to participate in complex, day- or week-long courses. These courses will be designed to help the employees learn first-hand about products. They will be in-depth and cover every possible aspect of the system. Lastly, on-site training is one of the most expensive methods for corporate learning and is given at customer’s own business location.

NeuroKernel Research will have several support packages available for customers, which are shown in the following table. Platinum support package is the most comprehensive package. Along with these packages, Company could also negotiate a custom support package with a customer with different terms. Licensee’s can also choose to purchase pay-as-you-go support ticket packs offered.

Comprehensive Training Services

NeuroKernel Research will offer comprehensive training services to improve customers' effective use of our products and to provide in-depth customized assistance throughout the implementation cycle. Training and consulting services will be tailored to meet the needs of any organization, and streamline the learning process quickly and efficiently eliminating the frustrating trial and error that often accompanies development or deployment of enterprise software. NeuroKernel Research will give three types of training: online, off-site and on-site training. Please contact us for more details.

Certification Program

NeuroKernel Research will offer various developer certification programs. Earning one of these certifications demonstrates developer’s ability to successfully build and deploy new applications using NeuroKernel. NeuroKernel Research will offer a cloud service where customers store and test their applications. This service will act as a professional network similar similar to Linkedin. Public workstation is also available to test code without storing anything. Developers will Just drag and drop their application to it to test it.